Technical Services Specialist II – Construction Support

LATICRETE International; Warminster Township (Bucks County); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is hiring a Technical Services Representative II to provide essential technical support for customers. This role involves interaction with contractors, architects, and distributors to resolve inquiries, enhance product knowledge, and maintain customer satisfaction.

The ideal candidate has a strong background in construction, proven experience in a technical role, and excellent communication skills. Join LATICRETE to impact the building industry positively!

Qualifications

• Minimum of 3 years of experience in the construction industry.
• Minimum of 2 years of experience in Technical Services or comparable industry experience.
• Strong interpersonal communication skills.

Responsibilities

• Provide technical services to customers through various channels.
• Investigate and settle customer complaints professionally.
• Support Technical Services training programs.

Skills

Communication skills

Technical knowledge

Salesforce experience

Problem-solving

Education

High School Diploma

Degree preferred

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International is hiring a Technical Services Representative II to provide essential technical support for customers. This role involves interaction with contractors, architects, and distributors to resolve inquiries, enhance product knowledge, and maintain customer satisfaction.

The ideal candidate has a strong background in construction, proven experience in a technical role, and excellent communication skills. Join LATICRETE to impact the building industry positively!