Technical Services Specialist II – Construction Support

LATICRETE International; Pequabuck (CT); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is hiring a Technical Services Representative II to support customers with technical service inquiries. This role focuses on providing information about material selection and installation, ensuring customer satisfaction.

The ideal candidate has at least 3 years of experience in the construction industry and strong communication skills. Benefits include medical, dental, and 401k. Join us to help improve construction practices globally.

Qualifications

• 3+ years in the construction industry.
• 2+ years in Technical Services or related field.
• Strong communication skills are essential.

Responsibilities

• Provide technical services to customers through various channels.
• Investigate customer complaints via Salesforce.
• Assist with departmental procedures and controls.

Skills

Customer service

Technical knowledge

Salesforce experience

Communication skills

Team cooperation

Education

High School Diploma; degree preferred

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International is hiring a Technical Services Representative II to support customers with technical service inquiries. This role focuses on providing information about material selection and installation, ensuring customer satisfaction.

The ideal candidate has at least 3 years of experience in the construction industry and strong communication skills. Benefits include medical, dental, and 401k. Join us to help improve construction practices globally.