Technical Services Specialist II – Construction Support

LATICRETE International; Arizona; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is seeking a Technical Services Representative II to provide technical support to customers in the construction industry. You'll engage with internal and external customers, resolving issues and providing guidance on our products.

Candidates should have a minimum of 3 years of construction experience and 2 years in technical services, along with strong communication skills. Join us and enhance your career with a reputable family-owned company.

Qualifications

• Minimum of 3 years of experience in the construction industry.
• Minimum of 2 years in Technical Services or comparable industry experience.
• Fluency in a second language preferred.

Responsibilities

• Provide technical services to customers through multiple channels.
• Investigate and settle customer complaints.
• Coordinate incoming requests for technical support and training.

Skills

Construction industry experience

Technical Services experience

Salesforce knowledge

Communication skills

Team cooperation

Education

High School Diploma; degree preferred

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International is seeking a Technical Services Representative II to provide technical support to customers in the construction industry. You'll engage with internal and external customers, resolving issues and providing guidance on our products.

Candidates should have a minimum of 3 years of construction experience and 2 years in technical services, along with strong communication skills. Join us and enhance your career with a reputable family-owned company.