Technical Services Specialist II - Construction Support

LATICRETE International; Haslet (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

LATICRETE International is seeking a Technical Services Representative II located in Haslet, Texas. This role involves providing technical support to customers through various communication channels, investigating customer complaints, and collaborating with internal teams.

The ideal candidate will possess at least 3 years of experience in the construction industry, with 2 years in technical services and familiarity with Salesforce. Strong communication skills and the ability to work in a team are essential for success.

Additionally, a high school diploma is required, with a preference for applicants with a degree. This role offers opportunities for professional growth and involvement in special projects.

Qualifications

• 3+ years experience in construction industry.
• 2+ years experience in Technical Services.
• Intermediate knowledge of Microsoft Office.

Responsibilities

• Provide technical services to diverse customers.
• Coordinate incoming requests for technical support.
• Create and update technical data sheets.

Skills

Customer interaction

Technical services knowledge

Salesforce expertise

Interpersonal communication

Microsoft Office proficiency

Education

High School Diploma

Degree preferred

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International is seeking a Technical Services Representative II located in Haslet, Texas. This role involves providing technical support to customers through various communication channels, investigating customer complaints, and collaborating with internal teams.

The ideal candidate will possess at least 3 years of experience in the construction industry, with 2 years in technical services and familiarity with Salesforce. Strong communication skills and the ability to work in a team are essential for success.

Additionally, a high school diploma is required, with a preference for applicants with a degree. This role offers opportunities for professional growth and involvement in special projects.