Technical Services Specialist II - Construction Support

LATICRETE International; California (MO); On-site; USD 60,000 - 85,000; Full time

Job summary

LATICRETE International in California is seeking a Technical Services Representative II to provide technical assistance and support to internal and external customers via various communication methods. This role is crucial to resolving customer issues effectively while ensuring that internal controls are upheld.

The ideal candidate has at least 3 years of experience in construction and 2 years in a technical service role, with proficiency in Salesforce and strong communication skills. The position requires occasional travel and physical capabilities.

Qualifications

• Minimum of 3 years experience in the construction industry.
• Minimum of 2 years experience in Technical Services or a comparable field.
• Strong interpersonal, written, and verbal communication skills.

Responsibilities

• Provide technical services to customers.
• Investigate and resolve customer complaints.
• Support training programs and update technical data sheets.

Skills

Customer Interactions

Salesforce

Technical Services

Knowledge of construction methods

Microsoft Office

Education

High School Diploma

Degree preferred

Job description

LATICRETE International in California is seeking a Technical Services Representative II to provide technical assistance and support to internal and external customers via various communication methods. This role is crucial to resolving customer issues effectively while ensuring that internal controls are upheld.

The ideal candidate has at least 3 years of experience in construction and 2 years in a technical service role, with proficiency in Salesforce and strong communication skills. The position requires occasional travel and physical capabilities.