Technical Services Specialist II – Construction Support

LATICRETE International; Angel Run (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Flexible spending

Life Insurance

Job summary

LATICRETE International, located in Angel Run, Florida, is seeking a Technical Services Representative II to provide essential technical services and resolve customer inquiries across various channels. Responsibilities include helping architects, contractors, and homeowners with material selection and installation methods.

The successful candidate will have a minimum of 3 years in the construction industry, strong communication skills, and familiarity with Salesforce. The role also offers comprehensive benefits, including medical, dental, and flexible spending options.

Qualifications

• Minimum of 3 years of experience in the construction industry.
• Minimum of 2 years of experience in technical services or comparable industry experience.
• Fluency in a second language preferred.

Responsibilities

• Provide technical services through various communication channels.
• Investigate and settle customer complaints professionally.
• Coordinate incoming requests and technical support with sales.

Skills

Customer Relations

Technical Knowledge

Salesforce Experience

Team Collaboration

Communication Skills

Education

High School Diploma

Degree Preferred

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International, located in Angel Run, Florida, is seeking a Technical Services Representative II to provide essential technical services and resolve customer inquiries across various channels. Responsibilities include helping architects, contractors, and homeowners with material selection and installation methods.

The successful candidate will have a minimum of 3 years in the construction industry, strong communication skills, and familiarity with Salesforce. The role also offers comprehensive benefits, including medical, dental, and flexible spending options.