Technical Service Specialist - Ink & Printing

Sun Chemical Corporation; Cincinnati (OH); On-site; USD 90,000 - 115,000; Full time

Job summary

Sun Chemical is seeking a Technical Service Specialist to work onsite in Bardstown, KY, overseeing technical activities for assigned customers. You will coordinate laboratory and manufacturing tasks, lead trials, and advise on product selection and performance, aligning with customer processes.

You will develop solutions, support sales, and report activities in Salesforce while driving continuous improvement and value creation for key accounts.

Qualifications

• Technical degree or 5–10 years of industry experience required.
• Strong verbal and written communication, analytical and mathematical skills, and creative problem solving.
• Strong knowledge of MS Office and SAP.

Responsibilities

• Conducts technical service activities to support customers of intermediate to higher complexity, to grow profitable business for Sun Chemical.
• Manages trial activities related to new business opportunities.
• Manages transition plans for new business with coordination with sales and supply chain.
• Makes product selection decisions based on end use application.
• Conducts research to develop custom products and provides fitness-for-use guidance.

Skills

Verbal communication

Written communication

Analytical skills

Creative problem solving

Project management

Multi-project coordination

Communication skills

Education

Bachelor's degree in technical field

Tools

SAP

MS Excel

MS Office

Gantt charts

Job description

Sun Chemical is seeking a Technical Service Specialist to work onsite in Bardstown, KY, overseeing technical activities for assigned customers. You will coordinate laboratory and manufacturing tasks, lead trials, and advise on product selection and performance, aligning with customer processes.

You will develop solutions, support sales, and report activities in Salesforce while driving continuous improvement and value creation for key accounts.