Ink Technical Service Lead - Process Improvement & Support

Sun Chemical Corporation; Cincinnati (OH); On-site; USD 70,000 - 110,000; Full time

Job summary

Sun Chemical Corporation is seeking an Ink Technical Service Representative to provide dedicated technical ink support to customers across OH, NY, MI, and WV. You will identify and address technical and continuous improvement needs, ensuring seamless delivery of our products and services.

The role requires strong project management, deep pressroom and printing process knowledge, and collaboration with product management on trials and new formulations.

Qualifications

• 5-10 years of ink industry experience.
• Experience with Kepner Tregoe, Six Sigma, SunMatch.
• Industry laboratory and press equipment.
• Ability to manage multiple complex projects.
• High level of pressroom and printing process knowledge.

Responsibilities

• Leads and participates in process improvement initiatives with customers and Sun employees.
• Makes product selection decisions with Product Management and conducts trial activities.
• Provides training related to ink blending, inventory, work off, and related functions.
• Reports field activity in Salesforce and completes trial/technical reports.
• Submits and follows up on regional color match lab requests.
• Provides emergency backfill support for products as needed.

Skills

Ink industry experience

Kepner-Tregoe

Six Sigma

SunMatch

Project management

Tools

Kepner-Tregoe

Six Sigma

SunMatch

Job description

Sun Chemical Corporation is seeking an Ink Technical Service Representative to provide dedicated technical ink support to customers across OH, NY, MI, and WV. You will identify and address technical and continuous improvement needs, ensuring seamless delivery of our products and services.

The role requires strong project management, deep pressroom and printing process knowledge, and collaboration with product management on trials and new formulations.