Remote Ink Technical Service Specialist

Sun Chemical Corporation; Detroit (MI); Remote; USD 75,000 - 110,000; Full time

Job summary

Sun Chemical Corporation seeks an Ink Technical Service Rep to support key customers across OH, NY, MI and WV. You will drive technical improvements, address end-use needs, and ensure seamless delivery of our ink products and services.

Collaborating with Product Management, you will conduct trials, provide guidance on fitness for use, train customer staff, and document field activity in Salesforce. Travel to customer sites and lab work are involved.

Qualifications

• 5-10 years of ink industry experience.
• Experience with Kepner Tregoe, Six Sigma, SunMatch.
• Industry laboratory and press equipment.
• Ability to manage multiple complex projects.
• High level of pressroom and printing process knowledge.

Responsibilities

• Leads and participates in process improvement initiatives with customers and Sun employees.
• Makes product selection decisions in accordance with Product Management and conducts trial activities.
• Supplies training needs to customer employees on ink blending, inventory, work off, and related functions.
• Reports field activity within Salesforce; completes technical call and trial reports for internal and external documentation.
• Submits and follows up regional color match lab requests.
• Provides emergency backfill support for Sun products.

Skills

Ink industry experience

Six Sigma

Kepner Tregoe

SunMatch

Project management

Pressroom knowledge

Job description

Sun Chemical Corporation seeks an Ink Technical Service Rep to support key customers across OH, NY, MI and WV. You will drive technical improvements, address end-use needs, and ensure seamless delivery of our ink products and services.

Collaborating with Product Management, you will conduct trials, provide guidance on fitness for use, train customer staff, and document field activity in Salesforce. Travel to customer sites and lab work are involved.