Technical Service Lead — Construction Materials

LATICRETE International; Olive Branch (MS); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Tuition reimbursement

Flexible spending

Life Insurance

Job summary

LATICRETE International is seeking a Technical Support Manager who will supervise and schedule daily operations in the construction products industry. Candidates should have at least 7 years of experience in construction and 3 years in technical support of building materials.

This role involves managing technical representatives, providing service to architects and contractors, and preparing technical documentation. Excellent communication and supervisory skills are essential for success in this position.

Qualifications

• Minimum 7 years experience in construction industry.
• Minimum 3 years in technical support of a building material or product.
• Fluency in a second language preferred.

Responsibilities

• Supervise daily operations of technical service representatives.
• Manage technical service processes and performance evaluations.
• Provide technical service to architects and contractors.

Skills

Supervisory and management skills

Interpersonal communication

Knowledge of architecture and construction methods

Detailed knowledge of LATICRETE product line

Computer skills in Microsoft Office and ERP/CRM systems

Education

Associate’s Degree or equivalent work experience

Job description

LATICRETE International is seeking a Technical Support Manager who will supervise and schedule daily operations in the construction products industry. Candidates should have at least 7 years of experience in construction and 3 years in technical support of building materials.

This role involves managing technical representatives, providing service to architects and contractors, and preparing technical documentation. Excellent communication and supervisory skills are essential for success in this position.