Technical Sales Engineer – Industrial Solutions

Innovative Control Systems, Inc.; Bethlehem (Northampton County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid time off

On-site cafeteria

Employee fitness center

Job summary

Innovative Control Systems, Inc. (ICS) seeks a Technical Sales Representative to support regional sales teams with RFQs, technical quotes, and accurate order processing. You will coordinate with Support, Accounting, and Production while maintaining strong customer relationships and applying ERP/CRM tools.

The role requires a technical degree or related experience, CAD knowledge, and excellent communication skills. On-site role with travel as needed; competitive benefits included.

Qualifications

• 3+ years in technical sales or similar role.
• Technical or Associate degree in Electrical/Engineering or related field.
• Experience using ERP (Oracle) to gather data for quotes and order updates.
• CRM experience with Salesforce and Zendesk in quoting and client interactions.
• Strong interpersonal, verbal and written communication; high attention to detail.

Responsibilities

• Support regional commercial teams with RFQ and technical support.
• Review customer specs, recommend products, and develop technical quotes.
• Update quotes/orders in Oracle, Salesforce, and RFQ systems.
• Build and maintain relationships with regional sales managers and channel partners.
• Maintain high level of service as customer base grows.
• Coordinate shipments and installation dates with customers; enter orders.

Skills

Technical sales experience

Communication skills

Detail oriented

Self-motivated

CAD software familiarity

CRM experience

ERP experience

Education

Electrical/Electronic engineering degree or related field

High School diploma or GED

Tools

Oracle ERP

Salesforce

Zendesk

Job description

Innovative Control Systems, Inc. (ICS) seeks a Technical Sales Representative to support regional sales teams with RFQs, technical quotes, and accurate order processing. You will coordinate with Support, Accounting, and Production while maintaining strong customer relationships and applying ERP/CRM tools.

The role requires a technical degree or related experience, CAD knowledge, and excellent communication skills. On-site role with travel as needed; competitive benefits included.