Technical Sales Engineer: Field Service & Applications

Captiveaire - Region 114 Western PA; Portland (OR); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401k with employer match

Paid holidays

Paid time off

Job summary

CaptiveAire Systems, Inc. is seeking a driven engineer to join our sales team, focusing on growing business with existing customers and developing new opportunities. The role includes applications engineering, sales support and field service, with formal training and mentorship to master CaptiveAire products and strategies.

You will handle inside and outside sales, project coordination, and customer service in a fast-paced environment. Some travel to sites and customers is required.

Qualifications

• 0-5 years experience.
• 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred.
• Excellent computer, organizational and communication/presentation skills.
• Problem solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with aggressive nature to succeed.
• Willing to travel for various training opportunities.
• If not already completed, expectation of FE Exam completion in area of study within 6 months of employment.
• MUST BE A “GO GETTER”!

Responsibilities

• Outside sales meetings and calls to build relationships with existing and new customers.
• Application engineering to apply our products using sound engineering principles.
• Project management of installations in progress - Managing schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers.
• Service and technical support of existing equipment.
• Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen.
• Educate and promote CaptiveAire products to users in your market.
• Research and develop new business opportunities with new and existing users.
• Top notch customer service and willingness to go above and beyond to serve the customer.
• Quick turnaround times a priority.
• Continuously evaluate and improve processes as well as the customer experience.

Skills

0-5 years experience

Communication skills

Problem solving

Travel willingness

Customer interfacing

Education

4 year technical degree

Job description

CaptiveAire Systems, Inc. is seeking a driven engineer to join our sales team, focusing on growing business with existing customers and developing new opportunities. The role includes applications engineering, sales support and field service, with formal training and mentorship to master CaptiveAire products and strategies.

You will handle inside and outside sales, project coordination, and customer service in a fast-paced environment. Some travel to sites and customers is required.