Technical Pre-Sales Engineer (PC & AI Solutions)

Lenovo; Morrisville (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Lenovo in Morrisville, NC is seeking a Technical Pre-Sales professional to support sales teams by addressing technical inquiries and shaping IT solutions. You will guide hardware configurations, respond to RFPs, and stay current with Lenovo's end-point offerings and emerging technologies.

The role emphasizes independent work in a fast-paced environment, strong communication, and collaboration with direct and channel sales teams to ensure customer requirements are met.

Qualifications

• 2+ years experience in the PC industry with a technical focus or completion of an engineering degree in computer science, IT, or similar technical degree.
• Strong foundation in basic computing knowledge; hardware components, operating systems, software applications and networking.
• Self-starter who can work independently in a fast-paced environment.
• Previous experience in PC Sales Support is highly desired.
• Excellent professional verbal and written communication skills.

Responsibilities

• Collaborate with direct and channel sales teams to provide technical pre-sales support.
• Respond to technical questions that comes from sales through a queuing system.
• Provide guidance to sales on hardware configurations, software, services and best practices.
• Assist in responding to technical portions of RFPs.
• Understand and stay up to date on Lenovo's full portfolio of end point / user product offerings.
• Understand and stay up to date on emerging technologies and products and Lenovo's strategies to address them.

Skills

PC hardware fundamentals

Independent worker

Communication skills

Sales support experience

Technical pre-sales

Education

Engineering degree in computer science / IT

Job description

Lenovo in Morrisville, NC is seeking a Technical Pre-Sales professional to support sales teams by addressing technical inquiries and shaping IT solutions. You will guide hardware configurations, respond to RFPs, and stay current with Lenovo's end-point offerings and emerging technologies.

The role emphasizes independent work in a fast-paced environment, strong communication, and collaboration with direct and channel sales teams to ensure customer requirements are met.