Technical Inside Sales - Industrial Solutions

Kendall Group; Grand Rapids, Northern (MI, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

The Kendall Group is seeking a Technical Inside Sales Representative to understand component products, demonstrate their use, and tailor solutions to customer applications. You will build rapport with existing customers, source new clients, and collaborate with vendors to drive sales in a fast-paced environment.

Responsibilities include processing orders, quotes, and requests; staying current on product offerings; and traveling occasionally for training or branch visits.

Qualifications

• 3 years’ industrial sales experience.
• Ability to read, analyze and interpret technical documents and bid specifications.
• Highly organized and detail-oriented; able to multi-task.

Responsibilities

• Maintain a positive, empathetic, and professional attitude toward customers.
• Respond promptly to customer inquiries and communicate with customers and vendors.
• Understand technical needs and suggest appropriate products and services.
• Explain complex technical information in easily understood terms.
• Follow up with customers and resolve issues; upsell products and services.
• Engage in product training and development of team members.
• Understand P&ID drawings and specifications; act as product line champion.
• Stay current on new offerings and apply knowledge to selling activities.
• Manage vendor relationships and maintain pricing/sales data.
• Process orders, quotes, and requests; coordinate with colleagues.
• Occasionally travel to branches or training/seminars.

Skills

Industrial sales

Customer service

Communication

Cross-functional work

Education

Bachelor’s or technical degree

Tools

Microsoft Office

Job description

The Kendall Group is seeking a Technical Inside Sales Representative to understand component products, demonstrate their use, and tailor solutions to customer applications. You will build rapport with existing customers, source new clients, and collaborate with vendors to drive sales in a fast-paced environment.

Responsibilities include processing orders, quotes, and requests; staying current on product offerings; and traveling occasionally for training or branch visits.