Technical Inside Sales – Flow Control Solutions

Applied Industrial Technologies; Odessa (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401K with company match

Insurance

Time off

Tuition reimbursement

Job summary

FCX Performance, an Applied Industrial Technologies company, seeks an Inside Sales Representative to build and expand relationships with current customers and our outside sales team. You will help determine process flow control and instrumentation needs and provide clear solutions to improve satisfaction, retention, and sales results.

In this role you will manage orders from quotation to delivery, respond to inquiries, negotiate pricing with vendors when needed, and collaborate closely with the

Qualifications

• Bachelor's degree preferred.
• 1-3+ years' experience in Customer Service-related Industry preferred, experience in an Inside Technical Sales/Customer Service/Application Engineer role with an Industrial Distributor a plus.

Responsibilities

• Sell company products and services to customers by processing orders, answering inquiries, and suggesting related items.
• Maintains responsibility of orders from quotation to collection: Select and specify a variety of products utilizing FCX and vendor supplied tools/software.
• Responds to customer inquiries. Processes customers' orders and send order acknowledgements. Review customer purchase orders for special conditions/documentation. Checks availability and verifies ship dates.
• Increases order size by explaining features, and checking customer's buying history.
• Processes and expedites orders, customer returns and returns to vendors in an accurate and timely manner. Locates product and creates purchase orders. Follows-up with vendors to ensure timely delivery.
• Negotiates pricing and delivery with vendors when necessary.
• Works closely with Outside Salesman in soliciting business, executing order transactions and maintaining superior customer service levels.
• Communicates effectively and participates positively as a member of the Branch/Division inside sales team.
• Maximizes gross margin by ensuring that FCX gets paid for superior service, problem solving, and technical expertise.
• Reviews open customer order reports and takes action on open items; those at risk of missing delivery dates.
• Other duties as assigned by Management.

Skills

Customer relationships

Sales skills

Communication

Negotiation

Education

Bachelor's degree

Job description

FCX Performance, an Applied Industrial Technologies company, seeks an Inside Sales Representative to build and expand relationships with current customers and our outside sales team. You will help determine process flow control and instrumentation needs and provide clear solutions to improve satisfaction, retention, and sales results.

In this role you will manage orders from quotation to delivery, respond to inquiries, negotiate pricing with vendors when needed, and collaborate closely with the