Technical Field Service Dispatcher

Addison Group; Irvine (CA); On-site; USD 26,139 - 37,229; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Job summary

A growing organization in Irvine, CA, is seeking a Customer Service Representative to support their service operations. This role involves coordinating service requests, tracking job progress, and ensuring effective communication with customers and internal teams. The ideal candidate will have previous experience in customer support, possess strong organizational skills, and be comfortable multitasking in a fast-paced environment. Benefits include medical, dental, vision, and 401(k).

Qualifications

• Previous experience in service coordination, dispatch, or customer support roles.
• Experience in a technical, operations, or manufacturing environment preferred.
• Strong organizational, communication, and time-management skills.

Responsibilities

• Act as a primary contact for customers requesting field service support.
• Coordinate and manage service requests from initiation through completion.
• Prepare service estimates and pricing quotes.

Skills

Service coordination

Customer support

Communication

Time management

Organizational skills

Tools

CRM systems

ERP platforms

Microsoft Office

Job description

A growing organization in Irvine, CA, is seeking a Customer Service Representative to support their service operations. This role involves coordinating service requests, tracking job progress, and ensuring effective communication with customers and internal teams. The ideal candidate will have previous experience in customer support, possess strong organizational skills, and be comfortable multitasking in a fast-paced environment. Benefits include medical, dental, vision, and 401(k).