Customer Account & Dispatch Coordinator

Ultimate Staffing; Irvine (CA); On-site; USD 30,307; Full time

Job summary

A staffing agency is seeking a Customer Account Representative in Irvine, CA. This role entails building strong customer relationships and ensuring smooth operations. Responsibilities include managing service calls, providing updates, and verifying documentation. Qualified candidates should possess strong communication skills and a detail-oriented mindset. Experience in customer service or work order coordination, coupled with proficiency in Microsoft Office, is preferred. This is a full-time position with a pay of $22/hr.

Qualifications

• Detail-oriented and organized with a customer-focused mindset.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with work order coordination or customer service.

Responsibilities

• Build and maintain strong relationships with customers.
• Provide updates and resolve issues via phone and email.
• Manage dispatch processes and prioritize service calls.

Skills

Customer-focused mindset

Strong relationship-building skills

Excellent written and verbal communication

Analytical thinking

Proactive problem-solving

Proficiency in Microsoft Office

Education

Associate's degree or related experience

Tools

Microsoft Dynamics GP

Job description

A staffing agency is seeking a Customer Account Representative in Irvine, CA. This role entails building strong customer relationships and ensuring smooth operations. Responsibilities include managing service calls, providing updates, and verifying documentation. Qualified candidates should possess strong communication skills and a detail-oriented mindset. Experience in customer service or work order coordination, coupled with proficiency in Microsoft Office, is preferred. This is a full-time position with a pay of $22/hr.