Technical Customer Service Technician with SAP

Ingersoll Rand; Campbellsville (KY); Hybride; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Health care options

401(k) with company match

Employee stock grant

Résumé du poste

Ingersoll Rand is hiring a Customer Service Technician to join our team at the Charlotte, NC location. You will interact with customers and distributors, issue quotations, handle order entry, and communicate delivery schedules daily with internal teams.

The role requires strong communication, multitasking, and problem-solving skills. Onsite with weekly work-from-home options, offering a comprehensive benefits package and career growth within a global engineering company.

Qualifications

• Bachelor's Degree with 2+ years of product or customer service experience.
• Excellent written and verbal communication; positive, assertive delivery.
• Proficiency with Microsoft Word, Excel, and PowerPoint.

Responsabilités

• Provide quotations, enter orders, and communicate delivery schedules.
• Deliver First Class Customer Service & Support by email and phone.
• Coordinate with internal departments and external distributors to resolve issues.

Connaissances

Customer service experience

Communication skills

Multitasking

Formation

Bachelor's Degree

High School Diploma + 4 years experience

Outils

SAP

Oracle

Salesforce

Description du poste

Ingersoll Rand is hiring a Customer Service Technician to join our team at the Charlotte, NC location. You will interact with customers and distributors, issue quotations, handle order entry, and communicate delivery schedules daily with internal teams.

The role requires strong communication, multitasking, and problem-solving skills. Onsite with weekly work-from-home options, offering a comprehensive benefits package and career growth within a global engineering company.