Technical Consulting Engineer - Enterprise Networking

Cisco Systems, Inc.

North Carolina

On-site

USD 96,000 - 126,000

Full time

8 days ago

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Benefits offered by this job

Medical, dental and vision

401(k) with Cisco match

Paid parental leave

Job summary

Cisco Systems, Inc. is seeking a Technical Consulting Engineer within the Core Architecture and Technology Solutions (CATS) team to serve as a technical authority.

You will ensure security and networking architectures operate efficiently, perform advanced troubleshooting on mission-critical issues, and leverage deep systems-level thinking. You will drive continuous improvement by submitting defect reports, creating intellectual property, and collaborating across a global network to maintain

Qualifications

Minimum 5+ years in technical troubleshooting for enterprise networks.
Active CCNP Level Certification and general networking knowledge.
Experience solving moderate to high complexity product and network issues.
Ability to perform root cause analysis and document findings clearly.
Advanced expertise in configuring and troubleshooting Cisco Enterprise routers and switches.

Responsibilities

Troubleshoot complex enterprise networking issues and provide customer support.
Submit high-quality defect reports to Engineering and contribute to product improvements.
Collaborate with partners, internal stakeholders, and product teams to drive resolution.

Skills

5+ years troubleshooting

CCNP Certification

Networking knowledge

Root cause analysis

Cisco routers/switches

Job description

Cisco Systems, Inc. is seeking a Technical Consulting Engineer within the Core Architecture and Technology Solutions (CATS) team to serve as a technical authority.

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