Senior Technical Consulting Engineer – Enterprise Networking

Cisco Systems, Inc.; Clegg (NC); On-site; USD 105,000 - 170,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) plan with company match

Paid parental leave

Job summary

Cisco Systems, Inc. is seeking a Technical Consulting Engineer to join the Core Architecture and Technology Solutions (CATS) team.

You will act as a technical authority to ensure customers’ security and networking architectures operate efficiently and reliably, performing advanced troubleshooting across hardware and software, and contributing to product quality through defect reports and lab-based knowledge sharing.

Qualifications

• 5+ years in enterprise network troubleshooting and customer support.
• Active CCNP; knowledge of networking, Cisco products and protocols.
• Proficient in diagnosing complex network problems with analytics.
• Skilled at root cause analysis, escalations, and clear documentation.
• Expertise configuring/deploying Cisco Enterprise routers and switches.

Responsibilities

• Conduct advanced troubleshooting on complex, mission-critical issues.
• Submit high-quality defect reports to Engineering and contribute IP.
• Collaborate with partners, internal teams, and product groups to drive resolution.

Skills

Technical troubleshooting

CCNP certification

Root cause analysis

Technical documentation

Cisco routers

Cisco switches

Advanced routing

Job description

Cisco Systems, Inc. is seeking a Technical Consulting Engineer to join the Core Architecture and Technology Solutions (CATS) team.

You will act as a technical authority to ensure customers’ security and networking architectures operate efficiently and reliably, performing advanced troubleshooting across hardware and software, and contributing to product quality through defect reports and lab-based knowledge sharing.