Technical Business Lead

My3tech; Harrisburg (Dauphin County); On-site; USD 110,000 - 160,000; Full time

Job summary

My3tech seeks a Senior Technical Business Lead for the Pennsylvania Emergency Management Agency (PEMA) and Office of State Fire Commissioner (OSFC) to bridge business needs and technical solutions. You will work with Section Management to solve IT business solution needs and problems.

You will oversee the application development lifecycle, incident & change management, and maintain the application portfolio, delivering weekly status updates and coordinating with cross-functional teams in a

Qualifications

• Familiar with SCRUM/iterative/waterfall development.
• Strong problem-solving skills.
• Experience with ITSM. Including Remedy & ServiceNow
• Excellent communication skills, with the ability to understand client requirements
• IT Project Management
• Strong analytical and communication skills.
• The ability to build good relationships with clients and colleagues.
• The ability to gather and interpret data.
• Excellent presentation skills.
• A broad knowledge of technologies and applications
• The ability to explain ideas clearly to technical and non-technical staff
• A knowledge of industry quality standards, legislation, and best practice.
• The ability to work effectively under pressure and to deadlines.
• A flexible and adaptable approach
• A commitment to keep up to date with technology
• Gather tasks and requirements with security and accessibility in mind
• Experience with modernization project
• Required
• 5
• Years

Responsibilities

• Plan and coordinate daily stand up with development team.
• Working directly with PEMA/OSFC Section Management to solve IT Business solution needs and problems.
• Collaborating with the PEMA/OSFC Application team to identify and fix technical problems.
• Provide and lead Incident Management & Change Management for PEMA/OSFC Application support team.
• Provide weekly status updates on development teams project, task, and initiatives
• Responsible for application inventory, application support documentation & organization of PEMA/OSFC application portfolio
• Review specification business requirements and collaborate with the team on development level of effort estimations for requirements.
• Involved in adopting COTS products for PEMA/OSFC

Skills

SCRUM/Agile

Problem solving

ITSM

Communication

IT Project Mgmt

Analytical

Client relations

Data gathering

Presentation

Tech knowledge

Clear communication

Quality standards

Under pressure

Flexible

Continuous learning

Security & accessibility

Modernization

Tools

Remedy

ServiceNow

Job description

This position isa Senior Technical Business Lead dedicated to Pennsylvania Emergency Management Agency (PEMA) and Office of State Fire Commissioner (OSFC) application development team. This position will be bridging the gap between business needs and technical solutions within PEMA & OSFC organizations. This position will work directly with the PEMA/OSFC Section Manager to solve IT business solution needs and problems.

The Pennsylvania Emergency Management Agency (PEMA) and Office of State Fire Commissioner (OSFC) is looking for a Senior Technical Business Lead with strong communication skills, and expert knowledge of the Application Development lifecycle, as well as experience in DevOps. This position is a crucial role in bridge the gap between business needs and technical solutions within PEMA/OSFC organizations.

The Candidate will be responsible for:

Plan and coordinate daily stand up with development team.

Working directly with PEMA/OSFC Section Management to solve IT Business solution needs and problems.

Collaborating with the PEMA/OSFC Application team to identify and fix technical problems.

Provide and lead Incident Management & Change Management for PEMA/OSFC Application support team.

Provide weekly status updates on development teams project, task, and initiatives

Responsible for application inventory, application support documentation & organization of PEMA/OSFC application portfolio

Review specification business requirements and collaborate with the team on development level of effort estimations for requirements.

Involved in adopting COTS products for PEMA/OSFC

Desired Experience/Skills:

Familiar with the SCRUM/iterative/waterfall development.

Strong problem-solving skills.

Experience with ITSM. Including Remedy & ServiceNow

Excellent communication skills, with the ability to understand client requirements

IT Project Management

Strong analytical and communication skills.

The ability to build good relationships with clients and colleagues.

The ability to gather and interpret data.

Excellent presentation skills.

A broad knowledge of technologies and applications.

The ability to explain ideas clearly to technical and non-technical staff.

A knowledge of industry quality standards, legislation, and best practice.

The ability to work effectively under pressure and to deadlines.

A flexible and adaptable approach.

A commitment to keep up to date with technology.

Gather tasks and requirements with security and accessibility in mind

Experience with modernization project

Required

5

Years

Familiar with the SCRUM/iterative/waterfall development

Required

5

Years

Strong problem-solving skills, analytical, and communication skills

Required

5

Years

Excellent communication skills, with the ability to understand client requirements

Required

5

Years

IT Project Management

Required

5

Years

Experience with ITSM. Including Remedy & ServiceNow

Required

2

Years

The ability to build good relationships with clients and colleagues

Required

The ability to gather and interpret data

Required

Excellent presentation skills

Required

A broad knowledge of technologies and applications

Required

The ability to explain ideas clearly to technical and non-technical staff

Required

A knowledge of industry quality standards, legislation, and best practice

Required

The ability to work effectively under pressure and to deadlines

Required

A flexible and adaptable approach

Required

A commitment to keep up to date with technology

Required

Gather tasks and requirements with security and accessibility in mind