Sr Technical Business Lead [Only PA based candidates]

I Link Communications Inc; Harrisburg (Dauphin County); On-site; USD 95,000 - 130,000; Full time

Job summary

I Link Communications Inc is seeking a Senior Technical Business Lead in Harrisburg, PA, onsite 2-3 days per week. You will guide daily stand-ups, collaborate with leadership to address IT business needs, and coordinate with the application team to resolve technical issues.

You will manage incident and change processes, provide weekly status updates, maintain the application portfolio, review requirements, and support modernization and COTS adoption initiatives.

Qualifications

• 5+ years in DevOps and ITSM environments.
• Familiar with SCRUM/iterative/waterfall development.
• Strong problem-solving and communication skills.
• Experience with ITSM including Remedy & ServiceNow.
• Ability to manage IT projects and client relationships.

Responsibilities

• Plan and coordinate daily stand up with development team.
• Working directly with Management to solve IT Business solution needs and problems.
• Collaborating with the Application team to identify and fix technical problems.
• Provide and lead Incident Management & Change Management for Application support team.
• Provide weekly status updates on development teams project, task, and initiatives
• Responsible for application inventory, application support documentation & organization of application portfolio.
• Review specification business requirements and collaborate with the team on development level of effort estimations for requirements.
• Involved in adopting COTS products.

Skills

DevOps

Scrum/Agile

Communication

Analytical thinking

ITPM

Tools

Remedy

ServiceNow

Job description

Senior Technical Business Lead

Location: Harrisburg, PA (Onsite 2-3 days a week)

The Candidate Will Be Responsible For

• Plan and coordinate daily stand up with development team.

Senior Technical Business Lead

Location: Harrisburg, PA (Onsite 2-3 days a week)

The Candidate Will Be Responsible For

• Plan and coordinate daily stand up with development team.
• Working directly with Management to solve IT Business solution needs and problems.
• Collaborating with the Application team to identify and fix technical problems.
• Provide and lead Incident Management & Change Management for Application support team.
• Provide weekly status updates on development teams project, task, and initiatives
• Responsible for application inventory, application support documentation & organization of application portfolio,
• Review specification business requirements and collaborate with the team on development level of effort estimations for requirements.
• Involved in adopting COTS products.

Desired Experience/Skills

• DevOps experience
• Familiar with the SCRUM/iterative/waterfall development.
• Strong problem-solving skills.
• Experience with ITSM. Including Remedy & ServiceNow
• Excellent communication skills, with the ability to understand client requirements
• IT Project Management
• Strong analytical and communication skills.
• The ability to build good relationships with clients and colleagues.
• The ability to gather and interpret data.
• Excellent presentation skills.
• A broad knowledge of technologies and applications.
• The ability to explain ideas clearly to technical and non-technical staff.
• A knowledge of industry quality standards, legislation, and best practice.
• The ability to work effectively under pressure and to deadlines.
• A flexible and adaptable approach.
• A commitment to keep up to date with technology.
• Gather tasks and requirements with security and accessibility in mind
• Experience with modernization project

Required Skills

• Required 5yrs-DevOps experience
• Required 5yrs-Familiar with the SCRUM/iterative/waterfall development
• Required 5yrs-Strong Problem-solving Skills, Analytical, And Communication Skills
• Required 5yrs-Excellent communication skills, with the ability to understand client requirements
• Required 5yrs-IT Project Management

Required 2yrs-Experience With ITSM. Including Remedy & ServiceNow

• Required-The ability to build good relationships with clients and colleagues
• Required-The ability to gather and interpret data

Required-Excellent Presentation Skills

• Required-A broad knowledge of technologies and applications
• Required-The ability to explain ideas clearly to technical and non-technical staff
• Required-A knowledge of industry quality standards, legislation, and best practice
• Required-The ability to work effectively under pressure and to deadlines
• Required-A flexible and adaptable approach
• Required-A commitment to keep up to date with technology
• Required-Gather tasks and requirements with security and accessibility in mind

Required-Experience With Modernization Project

Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.