Technical Alignment Manager/ IT Support L2

Bowman Williams; Los Angeles, California (CA, MO); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Paid paternity leave

Paid maternity leave

Paid certifications and career growth opportunities

Collaborative team culture

Job summary

A high-performing Managed Service Provider in Downtown LA is seeking a Technical Alignment Manager to blend technical problem-solving with strategic IT leadership. The ideal candidate will have MSP experience and strong Tier 2 skills in Windows and networking. This full-time role offers a base salary up to $140K with performance bonuses and extensive benefits, including medical and vision insurance, 401(k), and paid parental leave.

Qualifications

• Required MSP experience.
• Solid Tier 2 technical skills in Windows, M365, networking, and security.
• Ability to engage both executives and engineers.

Responsibilities

• Partner with clients to assess environments and ensure IT best practices alignment.
• Act as a bridge between technical delivery and business strategy.
• Handle escalations, troubleshooting, and small projects.
• Assist leadership in developing roadmaps and guiding technology adoption.

Skills

MSP experience

Tier 2 technical skills across Windows

Networking skills

Security skills

Strong communication skills

Proactive strategic mindset

Job description

Technical Alignment Manager / IT Support L2

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This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $140,000.00/yr

Additional compensation types

Annual Bonus

Technical Alignment Manager | MSP

📍 Downtown LA (near Biltmore Tower)

💰 $100K - $140,000 Base + Bonuses + Incredible Benefits + Profit Sharing

We’re a high-performing Managed Service Provider (MSP) in the Downtown LA area seeking a Technical Alignment Manager (TAM) who brings both hands‑on technical expertise (Tier 2 level) and the ability to drive strategic IT alignment with our clients.

What You’ll Do

• Partner with clients to assess environments and ensure alignment with IT best practices.
• Act as the bridge between technical delivery and business strategy.
• Roll up your sleeves when needed — handle escalations, troubleshooting, and small projects.
• Work closely with leadership to develop roadmaps and guide technology adoption.

What You Bring

• MSP experience (required).
• Solid Tier 2 technical skills across Windows, M365, networking, and security.
• Strong communication skills with the ability to engage both executives and engineers.
• A proactive, strategic mindset with client‑first focus.

Why Join Us?

✅ Base salary up to $120K + performance bonuses

✅ Paid certifications & career growth opportunities

✅ Collaborative, supportive team culture

If you’re ready to blend hands‑on technical problem‑solving with strategic IT leadership, this is the perfect next step in your MSP career.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Information Technology
• Information Services and IT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Paid paternity leave

Paid maternity leave

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