Technical Solutions Advisor - MSP

Bowman Williams; Los Angeles (CA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Paid certifications

100% Company-Paid Health, Vision, and Dental Insurance

401K with Company Match

Generous PTO

Bi-Annual Performance Bonuses

Family-Owned Culture

Job summary

A Managed Service Provider in Downtown Los Angeles is seeking a Technical Solutions Advisor to ensure client tech environments are aligned with industry standards and business goals. This role requires MSP experience and strong systems/network administration skills. The ideal candidate will provide strategic insights to enhance client success and contribute to internal best practices. Attractive compensation and benefits are offered, including paid certifications and health insurance.

Qualifications

• MSP industry experience is a must.
• Experience with systems and network administration in small/mid-sized business environments.
• Hands-on implementation with M365, Azure, Windows/Virtual Servers.
• Strong business acumen and ability to translate technical insight into client value.
• Outstanding communication skills.

Responsibilities

• Own and maintain documentation of client technology environments.
• Conduct discovery and assessments to align client tech with standards.
• Collaborate with Client Success Managers and vCIOs on technology planning.
• Recommend improvements based on standards and lifecycle planning.
• Act as a technical escalation point for service desk and project teams.

Skills

MSP Industry experience

Systems and network administration

Communication skills

Hands-on implementation with M365 and Azure

Business acumen

Tools

M365

Azure

Windows Servers

Network infrastructure

Firewalls

VPN

Cloud services

Job description

Overview

Technical Solutions Advisor - MSP – Downtown Los Angeles. A fast-growing and highly respected Managed Service Provider (MSP) is looking for a Client Technology Advisor or Technical Solutions Advisor to join their team. If you are passionate about helping businesses thrive through smart IT strategy and have strong systems/network administration experience in a client-facing role, this is your next big step.

This role is the strategic technical liaison between the MSP and its clients, ensuring IT environments are supported and aligned with industry standards and evolving business goals. It is a high-impact role where your insights directly shape client success and contribute to continuous improvement across the organization.

What You’ll Do

• Own and maintain accurate, up-to-date documentation of client technology environments.
• Conduct discovery and assessments (remote and onsite) to align client tech with internal standards.
• Collaborate with Client Success Managers and vCIOs to guide technology planning and business reviews.
• Recommend improvements and modernization strategies based on standards and lifecycle planning.
• Act as a technical escalation point for service desk and project teams.
• Support strategic initiatives and contribute to the evolution of internal best practices and service delivery.

What You’ll Bring

• MSP Industry experience is a must.
• Experience with systems and network administration in small/mid-sized business environments.
• Hands-on implementation with M365, Azure, Windows/Virtual Servers, network infrastructure, firewalls, VPN, and cloud services.
• Strong business acumen and ability to translate technical insight into client value.
• Outstanding communication skills—you’ll be interfacing directly with business leaders and decision-makers.

Compensation and Benefits

Base pay range: $100,000.00/yr - $120,000.00/yr

Additional compensation types: Annual Bonus

• Salary: $10K–$120K + Bonus | MSP Experience Required

• Paid Certifications – We invest in your growth and technical development.
• 100% Company-Paid Health, Vision, and Dental Insurance
• 401K with Company Match
• Generous PTO + Bi-Annual Performance Bonuses
• Family-Owned Culture – Open-door leadership, direct impact, and a team-first mindset.

Qualifications

• MSP Industry experience is a must.
• Experience with systems and network administration in small/mid-sized business environments.
• Hands-on implementation with M365, Azure, Windows/Virtual Servers, network infrastructure, firewalls, VPN, and cloud services.
• Strong business acumen and ability to translate technical insight into client value.
• Outstanding communication skills—you’ll be interfacing directly with business leaders and decision-makers.

Job Details

• Location: Downtown Los Angeles
• Employment type: Full-time
• Industries: Information Services and IT Services and IT Consulting

Ready to work with a team that values innovation, integrity, and doing the right thing? Apply today and take the next step in your MSP career!

Inferred from the description for this job

Medical insurance, Vision insurance, 401(k), Paid maternity leave, Paid paternity leave, Disability insurance

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