Technical Account Manager UK - Remote (Fully Remote)

Ping Identity; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work environment

PTO & parental leave

Healthcare and retirement programs

Education reimbursement

Job summary

Ping Identity seeks an experienced enterprise-focused technical partner to guide customers from purchase to production, ensuring value realization and successful adoption of our cloud identity platform. The role emphasizes strong customer-facing skills and collaboration with cross-functional teams to drive outcomes.

The candidate should bring enterprise customer-facing experience in TAM, Customer Success, Sales Engineering, or Professional Services, plus foundational cybersecurity knowledge and

Qualifications

• Enterprise customer-facing experience in TAM, Customer Success, Sales Engineering, or Professional Services.
• Foundational cybersecurity knowledge and familiarity with identity and access management.

Responsibilities

• Act as the proactive technical partner for customers, guiding them from purchase to production.
• Conduct environment health reviews and business reviews to ensure full value adoption.

Job description

• Act as the proactive technical partner for customers, guiding them from purchase to production.
• Conduct environment health reviews and business reviews to ensure full value adoption.

You Have:

• Enterprise customer-facing experience in TAM, Customer Success, Sales Engineering, or Professional Services.
• Foundational cybersecurity knowledge and familiarity with identity and access management.

Life at Ping:

• Flexible, collaborative work environment with a startup mindset.
• Employee Resource Groups and regular team events create belonging.
• Generous PTO, parental leave, progressive healthcare, and retirement programs.
• Education reimbursement and commuter offset in specific locations.

Ping Identity

Ping Identity provides an intelligent cloud identity platform that enables secure, seamless digital experiences. The company serves more than half of the Fortune 100 and fosters an inclusive culture that champions individuality and digital freedom.