Enterprise Technical Account Manager – Identity & Security

Ping Identity; United States; On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Generous PTO & Holiday Schedule

Parental Leave

Progressive Healthcare Options

Retirement Programs

Opportunity for Education Reimbursement

Job summary

A leading identity security company in the United States is seeking a Technical Account Manager to engage with clients and ensure successful implementation of solutions. The ideal candidate will have a strong technical background, particularly in Java and familiarity with identity access management. Responsibilities include providing technical recommendations, managing client relationships, and coordinating with cross-functional teams. A bachelor’s degree in Computer Science and at least 5 years of relevant experience is required.

Qualifications

• At least 5 years of enterprise customer-facing experience.
• Proven track record managing relationships with large enterprise clients.
• Experience with Identity Management, Access Management, or Federation.

Responsibilities

• Provide clients with technical recommendations for Ping solutions.
• Coordinate and conduct business reviews with customer leadership.
• Assist in planning, strategizing roll-outs and upgrades.

Skills

Understanding of Java

Strong verbal and written communication skills

Strong organizational skills

Customer Success experience

Experience with Salesforce

Identity Management knowledge

Education

Bachelor's Degree in Computer Science

Tools

Salesforce

Job description

A leading identity security company in the United States is seeking a Technical Account Manager to engage with clients and ensure successful implementation of solutions. The ideal candidate will have a strong technical background, particularly in Java and familiarity with identity access management. Responsibilities include providing technical recommendations, managing client relationships, and coordinating with cross-functional teams. A bachelor’s degree in Computer Science and at least 5 years of relevant experience is required.