Technical Account Manager, Public Safety Platform & Equity

RapidSOS; Boston (MA); Vor Ort; USD 125.000 - 140.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Equity options

Flexible work environment

Zusammenfassung

A leading public safety technology firm is seeking a Technical Account Manager to ensure the reliability and performance of critical emergency systems for monitoring companies. The ideal candidate will have over 5 years of experience in technical roles, strong customer relationship skills, and familiarity with APIs. This position requires excellent problem-solving abilities and the capability to thrive in real-time, high-stakes situations. The salary ranges from $125,000 to $140,000, plus equity options.

Qualifikationen

• 5+ years in a customer-facing technical role.
• Experience with cloud-based platforms and APIs.
• Comfortable in high-pressure environments.

Aufgaben

• Manage technical relationships with monitoring companies.
• Ensure the reliability of emergency call systems.
• Coordinate incident responses and drive system improvements.

Kenntnisse

Technical account management

Strong communication

Problem-solving

API knowledge

Customer relationship management

Jobbeschreibung

A leading public safety technology firm is seeking a Technical Account Manager to ensure the reliability and performance of critical emergency systems for monitoring companies. The ideal candidate will have over 5 years of experience in technical roles, strong customer relationship skills, and familiarity with APIs. This position requires excellent problem-solving abilities and the capability to thrive in real-time, high-stakes situations. The salary ranges from $125,000 to $140,000, plus equity options.