Technical Account Manager - Marketing Ops (Remote)

NextDeavor; Lehi (UT); Hybrid; USD 42,691 - 53,354; Full time

Benefits offered by this job

Health, vision, and dental benefits

Paid sick leave eligibility

Optional 401k Plan

Job summary

A leading consulting firm is seeking a Technical Account Manager to join their team in Lehi, Utah. This hybrid role involves acting as a trusted partner for clients, ensuring satisfaction and managing expectations across all levels. Candidates should have a Bachelor's degree and at least seven years of experience in consultative or customer support roles, with strong communication skills. The position offers a competitive pay range of $30.99 - $38.73 per hour, with the potential for extended or permanent employment.

Qualifications

• At least seven years of full-time experience in consultative, development, customer support roles.
• Very strong written and verbal communication skills in English.
• Proven presentation skills for high-profile customer calls.

Responsibilities

• Act as a central point of contact for customer satisfaction.
• Maintain communication with teams and manage expectations.
• Translate business needs into technical plans.

Skills

Customer-facing experience

Analytical problem solving

Project management

Cross-functional collaboration

Value selling

Strong written and verbal communication in English

Education

Bachelor's degree in a related technical field or equivalent experience

Tools

Experience Manager

GenStudio

Workfront

Job description

A leading consulting firm is seeking a Technical Account Manager to join their team in Lehi, Utah. This hybrid role involves acting as a trusted partner for clients, ensuring satisfaction and managing expectations across all levels. Candidates should have a Bachelor's degree and at least seven years of experience in consultative or customer support roles, with strong communication skills. The position offers a competitive pay range of $30.99 - $38.73 per hour, with the potential for extended or permanent employment.