Technical Account Manager - Enterprise Cloud Advisor

Amazon Inc.; Seattle (WA); On-site; USD 131,000 - 178,000; Full time

Job summary

Amazon Inc. is seeking a Technical Account Manager (TAM) for the WWPS Partners Public Sector team.

The TAM will act as the principal technical advisor and voice of the customer, guiding customers from startups to Fortune 500 enterprises in adopting AWS services and ensuring operational health. You will collaborate with senior leadership, work across multiple services (EC2, S3, DynamoDB, RDS, Lambda, CloudFront, CDN, IoT, Gen/AI), and travel as needed to support customers.

Qualifications

• 3+ years of technical engineering experience.
• Experience with operational parameters and troubleshooting for three of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.
• Experience with AWS services or other cloud offerings.
• Experience in internal enterprise or external customer-facing environment as a technical lead.

Responsibilities

• Serve as principal technical advisor and voice of the customer to organizations ranging from startups to Fortune 500 enterprises.
• Help craft and execute strategies to drive adoption and use of AWS services and ensure operational health across customer environments.

Skills

Technical engineering experience

Troubleshooting distributed systems

Tools

AWS services

Job description

Amazon Inc. is seeking a Technical Account Manager (TAM) for the WWPS Partners Public Sector team.

The TAM will act as the principal technical advisor and voice of the customer, guiding customers from startups to Fortune 500 enterprises in adopting AWS services and ensuring operational health. You will collaborate with senior leadership, work across multiple services (EC2, S3, DynamoDB, RDS, Lambda, CloudFront, CDN, IoT, Gen/AI), and travel as needed to support customers.