Technical Account Manager, Data Platform & Adoption

IDERA Software; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

A technology solutions provider in Austin, TX is seeking a passionate Technical Account Manager to enhance customer retention. This role involves leading the deployment and support of WhereScape solutions, along with addressing technical challenges and maintaining customer relationships. Ideal candidates will have 3-7+ years of relevant experience and strong communication skills to effectively interact with both technical and business audiences. Join this dynamic team to drive customer success and technical excellence.

Qualifications

• 3-7+ years of experience architecting and maintaining data warehouses.
• Hands-on experience with modern data platform technologies.
• Ability to solve complex data issues under time pressure.

Responsibilities

• Lead the installation and deployment of WhereScape solutions.
• Provide hands-on data automation expertise and custom solutions.
• Act as a trusted technical advisor for customers.

Skills

Data warehouse architecture

Troubleshooting skills

Communication skills

Customer-first mindset

Tools

WhereScape suite of tools

Job description

A technology solutions provider in Austin, TX is seeking a passionate Technical Account Manager to enhance customer retention. This role involves leading the deployment and support of WhereScape solutions, along with addressing technical challenges and maintaining customer relationships. Ideal candidates will have 3-7+ years of relevant experience and strong communication skills to effectively interact with both technical and business audiences. Join this dynamic team to drive customer success and technical excellence.