Senior Technical Account Manager: Drive Product Adoption

A2MAC1 - Decode the future; Detroit (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Life Insurance

Short Term Disability Insurance

Long Term Disability Insurance

Tuition Reimbursement

Job summary

A leading company focused on the future is seeking a Sr. Technical Account Manager. The role emphasizes building customer relationships, analyzing data for customer health, and supporting sales efforts through technical proficiency. Ideal candidates will have a Bachelor’s degree in Mechanical or Software Engineering and substantial experience in customer service within the automotive or SaaS sectors.

Qualifications

• Experience in automotive Industry, SaaS markets.
• 5-7 years minimum in Customer Services / Customer Success / Sales Support.

Responsibilities

• Build long term relationships with assigned customers.
• Analyze customer data to define corrective action plans.
• Support pre and post sales cycle.

Skills

Analytical Thinking

Problem Solving

Cooperative and Team-oriented

Customer-Centric Attitude

Ability to Travel

Education

Bachelor’s degree in Mechanical or Software Engineering

Job description

A leading company focused on the future is seeking a Sr. Technical Account Manager. The role emphasizes building customer relationships, analyzing data for customer health, and supporting sales efforts through technical proficiency. Ideal candidates will have a Bachelor’s degree in Mechanical or Software Engineering and substantial experience in customer service within the automotive or SaaS sectors.