Technical Account Manager

Apex Global Inc.; Tucson (AZ); On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Apex Global Inc. in Tucson, AZ seeks a Technical Account Manager to oversee client relationships and ensure our software development and IT consulting solutions meet unique needs.

You will maintain deep understanding of clients' businesses, conduct regular meetings, assess needs, and develop tailored solutions while managing technical contract aspects. The role involves collaboration with sales, development, and support teams in a modern office with strong benefits.

Qualifications

• Bachelor's degree in computer science, information technology, or a related field.
• 3+ years of experience in technical account management.
• Strong communication and interpersonal skills; industry experience is a plus.

Responsibilities

• Manage client relationships and understand client needs.
• Assess needs and develop tailored software and IT solutions.
• Oversee ongoing support and project management.
• Manage technical aspects of client contracts.

Skills

Client relationship management

Communication skills

Problem solving

Business analysis

Education

Bachelor's degree in Computer Science / Information Technology or related field

Tools

Microsoft Office Suite

Project management platforms

Job description

Apex Global Inc., a leading technology solutions provider, is seeking a Technical Account Manager in Tucson, AZ. This full-time role involves managing client relationships and ensuring our software development and IT consulting solutions meet their unique needs.

As a Technical Account Manager, you'll maintain a deep understanding of clients' businesses and technologies. Your tasks include regular client meetings, assessing needs, developing tailored solutions, and providing ongoing support. You'll also manage technical contract aspects, ensuring effective and efficient solution implementation.

You'll join a dynamic team in Tucson, AZ, collaborating closely with sales, development, and support teams. Our office is centrally located, offering a convenient and accessible work environment.

The annual compensation for this role spans from $55,000 to $78,277, with the exact amount determined by the candidate's level of experience and qualifications. Employees in this position can expect a comprehensive benefits package that includes health insurance, retirement plans, and paid time off. The role typically involves a variety of tasks such as project management, client interaction, and data analysis, requiring a strong background in relevant software tools like Microsoft Office Suite and project management platforms. The workplace is usually a modern office environment with a collaborative and supportive team culture. Candidates should possess a bachelor's degree in a related field, along with relevant certifications or experience in the industry.

Requirements include a bachelor's degree in computer science, information technology, or a related field. You should have 3+ years of experience in technical account management, with a strong understanding of software development and IT consulting. Industry-specific experience is a plus. Strong communication and interpersonal skills, along with a passion for technology and innovation, are essential.

Managing client relationships, assessing client needs, developing tailored solutions, providing ongoing support, managing technical aspects of client contractsBachelor's degree in a relevant field, minimum of 3 years of experience in technical account management, strong understanding of software development and IT consulting, self-starter with excellent communication and interpersonal skills, passion for technology and innovation