Technical Account Manager

Apex Premier LLC; Portland (OR); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development resources

Job summary

Apex Premier LLC in Portland, OR is seeking a Technical Account Manager to join our team. This full-time role involves working with cutting-edge software and supporting clients in achieving their goals. Salary is negotiable.

You'll collaborate with the sales team to understand client needs, provide technical guidance, and ensure clients maximize the benefits of our software solutions. Excellent communication skills and a proactive approach to solving problems are essential.

Qualifications

• Bachelor's degree in CS/IT or related field.
• 3-5 years in technical sales or account management, software industry preferred.
• Strong technical background in software development/deployment.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.

Responsibilities

• Collaborate with sales team to understand client needs and provide technical guidance.
• Develop and maintain relationships with key clients.
• Provide technical support and training to ensure clients maximize software benefits.
• Coordinate with product and engineering teams to gather feedback and suggest improvements.
• Stay updated on software industry trends and sales strategies.
• Contribute to sales meetings and development of sales strategies.
• Help drive adoption of software solutions within client organizations.
• Provide regular reports to sales and management teams.

Skills

Technical sales

Account management

CRM systems

Communication

Problem solving

Education

Bachelor's degree in Computer Science/Information Technology

Tools

CRM systems

Sales tools

Job description

Apex Premier LLC seeks a Technical Account Manager to join our team in Portland, OR. This full-time role involves working with cutting-edge software and supporting clients in achieving their goals. Salary is negotiable.

In this role, you'll collaborate with the sales team and clients to understand their needs, provide technical guidance, and ensure they maximize the benefits of our software solutions. Your tasks will include troubleshooting, offering solutions, and maintaining strong client relationships.

You'll be part of a dynamic team in our Portland, OR office, working alongside experienced professionals in a collaborative environment. The city offers a vibrant tech scene and a high quality of life.

Compensation for this role is negotiable, offering potential for growth and development within the company. Employees may be eligible for comprehensive benefits, such as health insurance, retirement plans, and access to professional development resources. These benefits are designed to support the well-being and career advancement of the team members.

To excel in this role, you should possess a strong technical background, which could include a degree in computer science, engineering, or a related field, along with hands‑on experience in software development or IT. Excellent communication skills are essential, as you'll need to effectively convey complex technical information to both technical and non-technical stakeholders. This role also requires a passion for problem‑solving, where you can analyze and resolve technical issues, and a proactive approach to identifying and addressing customer needs. Experience in software sales or technical account management is preferred, as it demonstrates a solid understanding of the software industry, customer requirements, and the ability to build and maintain strong client relationships. Additionally, familiarity with relevant software tools, platforms, and industry standards would be beneficial.

Responsibilities:

• Work closely with our sales team to understand client needs and provide technical guidance.
• Develop and maintain strong relationships with key clients.
• Provide technical support and training to clients to ensure they're getting the most out of our software.
• Collaborate with our product and engineering teams to gather feedback and suggest improvements.
• Stay up-to-date with the latest trends and developments in the software industry.
• Participate in sales meetings and contribute to the development of sales strategies.
• Help to drive the adoption of our software solutions within client organizations.
• Provide regular reports and updates to the sales and management teams.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in a technical sales or account management role, preferably in the software industry.
• Strong technical background and understanding of software development and deployment.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Experience with CRM systems and sales tools.
• Passion for technology and a desire to learn and grow in the field.