Technical Account Manager

Keystone Elite Corp.; Mesa (AZ); On-site; USD 100,000 - 178,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Life insurance

Disability insurance

Flexible spending accounts

Retirement plan with employer match

Paid vacation days, sick leave and hol

Job summary

Keystone Elite Corp. in Mesa, AZ, is seeking a Technical Account Manager for a full-time role. You will manage client relationships, ensuring satisfaction and driving product success while collaborating with sales and support teams to meet client needs.

The position requires a bachelor's degree, 5+ years in technical account management or related sales, strong communication skills, and deep product knowledge. A comprehensive benefits package supports health, retirement, and work-life balance.

Qualifications

• Bachelor's degree required.
• 5+ years of experience in a technical sales or account management role.
• Strong communication skills are essential.
• Technical knowledge of products and services.
• Experience with CRM and project management tools is a plus.

Responsibilities

• Manage and nurture key client relationships to ensure high levels of satisfaction and retention.
• Develop and implement strategies to drive client engagement and increase product adoption.
• Provide technical guidance and support to clients to maximize value of solutions.
• Monitor client performance and identify opportunities for improvement and growth.
• Collaborate with cross-functional teams to address client needs and resolve issues promptly.
• Stay up-to-date with industry trends and technologies to provide informed advice.
• Report on client performance and market trends to senior management.
• Attend industry conferences and events to network and learn from peers.

Skills

Strong communication skills

Technical knowledge

CRM software

Education

Bachelor's degree in Business, Computer Science, or related field

Tools

Project management tools

Job description

Keystone Elite Corp. seeks a Technical Account Manager in Mesa, AZ, for a FULL_TIME role. You'll manage client relationships, ensure satisfaction, and drive product success. Salary ranges from $100,000 to $178,493.

Daily tasks include client communication, product demonstrations, issue resolution, and performance tracking. You'll collaborate with sales and support teams to meet client needs.

Work with a team of 10-15 professionals in a modern office in Mesa, AZ. The workplace is active, with opportunities for professional growth and development.

The compensation package for this role includes a base salary ranging from $100,000 to $178,493 per year, which is competitive within the industry.

• health insurance
• dental and vision coverage
• life insurance
• disability insurance
• flexible spending accounts
• retirement plan with a generous employer match, which can significantly boost an employee's savings over time.
• paid vacation days, sick leave, and holidays, allowing them to maintain a healthy work-life balance.

The benefits package is designed to support the overall well-being and financial security of the employees.

Requirements include a bachelor's degree in a related field, 5+ years of experience in account management, strong communication skills, and technical expertise in our products.

Responsibilities

• Manage and nurture key client relationships to ensure high levels of satisfaction and retention.
• Develop and implement strategies to drive client engagement and increase product adoption.
• Provide technical guidance and support to clients, ensuring they maximize the value of our solutions.
• Monitor client performance and identify opportunities for improvement and growth.
• Collaborate with cross-functional teams to address client needs and resolve issues promptly.
• Stay up-to-date with industry trends and technological advancements to provide informed advice to clients.
• Report on client performance and market trends to senior management.
• Attend and participate in industry conferences and events to network and learn from peers.

Qualifications

• Bachelor's degree in Business, Computer Science, or a related field.
• 5+ years of experience in a technical sales or account management role within the technology industry.
• Proven track record of managing and growing client relationships.
• Strong technical knowledge and understanding of our products and services.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in project management tools and CRM software.
• Experience with data analysis and reporting tools is a plus.