Technical Account Manager

Keystone Pacific Partners; Pittsburgh (Allegheny County); On-site; USD 100,000 - 161,000; Full time

Job summary

Keystone Pacific Partners, a financial services company based in Pittsburgh, PA, seeks a Technical Account Manager to drive client success and deliver technical solutions. The role combines relationship management with hands-on problem solving in a full-time office setting.

You will handle client needs, coordinate with internal teams, and apply technical expertise to optimize service delivery. A degree in a technical field and 3–5 years of relevant experience are preferred to excel in this role.

Qualifications

• Bachelor's degree in a relevant field.
• 3–5 years of experience in account management or technical support.
• Strong communication and problem-solving skills.
• Experience with financial services and client relationships.

Responsibilities

• Manage client relationships and ensure client satisfaction.
• Provide technical support and tailored solutions.
• Develop and implement technical solutions for clients.
• Coordinate with internal teams to ensure smooth operations.
• Operate in a collaborative, dynamic environment that values innovation.

Skills

Client relationships

Technical support

Solution development

Communication

Problem solving

Teamwork

Adaptability

Financial services

Technical systems

Education

Bachelor's degree in a relevant field

Tools

Microsoft Office Suite

Adobe Creative Suite

Asana

Trello

Job description

Keystone Pacific Partners, a financial services company in Pittsburgh, PA, is seeking a Technical Account Manager for a full-time position. This role offers competitive compensation and the opportunity to work in a dynamic environment.

As a Technical Account Manager, you will manage client relationships, ensure satisfaction, and provide technical support. You will also develop and implement technical solutions to meet client needs.

The Technical Account Manager will work in our Pittsburgh, PA office, joining a team dedicated to delivering top-notch financial services and technical support.

The salary for this position ranges from $100,000 to $160,599 per year, reflecting the candidate's experience and qualifications. Benefits, while not specified, typically include health insurance, retirement plans, and possibly other perks such as professional development opportunities or wellness programs. The role involves a mix of office-based work and occasional travel, requiring a reliable computer with specific software like Microsoft Office Suite, Adobe Creative Suite, and project management tools such as Asana or Trello. Candidates should have a bachelor's degree in a relevant field, typically 3-5 years of experience in the industry, and strong communication and problem-solving skills. The workplace is collaborative, with a focus on teamwork and innovation, and candidates should be comfortable working in a dynamic environment that values creativity and adaptability.

To succeed, you should have a degree in a technical field, preferably finance or information technology. Experience in account management, technical support, and client relationship management is required. Strong communication skills and the ability to work independently are essential.

• Manage client relationships and ensure client satisfaction
• Provide technical support and solutions to meet client needs
• Develop and implement technical solutions
• Coordinate with internal teams to ensure smooth operations
• Degree in a technical field, preferably finance or information technology
• Experience in account management and technical support
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of financial services and technical systems