Technical Account Manager

Juniper Elite Partners; Mesa (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development opportunities

Job summary

Juniper Elite Partners is seeking a Technical Account Manager in Mesa, AZ to manage client relationships and drive sales and service outcomes through technical expertise. The role emphasizes strong communication and problem-solving skills within a collaborative IT team.

The position offers a competitive base salary ($70,000 - $109,939 per year) plus a comprehensive benefits package, including health insurance and retirement plans, with opportunities for professional development.

Qualifications

• Bachelor's degree in a related field.
• 3–5 years of experience in account management or technical sales.
• Strong communication and interpersonal skills.
• Experience with IT infrastructure.
• Proven ability to meet and exceed sales targets.
• CRM experience is a plus.

Responsibilities

• Manage and grow key client relationships.
• Drive sales and service outcomes through technical expertise.
• Provide exceptional customer service and support.
• Collaborate with sales and service teams to ensure client satisfaction.
• Stay up-to-date with industry trends and best practices.
• Contribute to the development and implementation of technical solutions.

Skills

Client relationship management

Communication

Problem solving

Technical knowledge

Education

Bachelor's degree in a related field

Tools

CRM systems

Job description

Juniper Elite Partners, a company of IT solutions, seeks a Technical Account Manager in Mesa, AZ. This FULL_TIME role involves managing client relationships and achieving sales and service goals. The salary range is $70,000 - $109,939.

As Technical Account Manager, you will oversee client interactions, ensuring their needs are met. You'll develop strategies to enhance client satisfaction and drive business growth. This position requires strong communication and problem-solving skills.

You will work in a supportive environment with a team of IT professionals in Mesa, AZ. The company is dedicated to innovation and customer satisfaction, providing a dynamic workplace.

The salary range for this role is between $70,000 and $109,939 per year, with the exact amount typically determined by factors such as experience, education, and location. In addition to the competitive base salary, employees are offered a comprehensive benefits package that includes health insurance, retirement plans, and opportunities for professional development. The health insurance plan covers a range of medical services, including doctor visits, hospital stays, and prescription medications. The retirement plans offer a variety of investment options to help employees save for their future. Professional development opportunities may include tuition reimbursement, access to online courses, and workshops conducted by industry experts.

Candidates should have a bachelor's degree in a related field and 3-5 years of experience in account management. Strong communication skills and technical knowledge are essential.

What you will do:

• Manage and grow key client relationships
• Drive sales and service outcomes through technical expertise
• Provide exceptional customer service and support
• Collaborate with sales and service teams to ensure client satisfaction
• Stay up-to-date with industry trends and best practices
• Contribute to the development and implementation of technical solutions

What we need:

• Bachelor's degree in a related field
• 3-5 years of experience in technical sales or account management
• Strong technical knowledge and understanding of IT infrastructure
• Excellent communication and interpersonal skills
• Proven ability to meet and exceed sales targets
• Experience with CRM systems is a plus