Technical Account Manager

GetJobSmart; Indianapolis (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Opportunities for professional develop

Job summary

Granite East Group in Indianapolis, IN is seeking a Technical Account Manager to manage client relationships, understand technical requirements, and drive account growth. The role requires collaboration with cross‑functional teams to deliver on time and within budget.

You will provide technical guidance, monitor metrics, and train clients and internal teams. A technical degree and 5+ years in technical account management or similar roles are expected, with strong communication and

Qualifications

• Bachelor's degree in a technical field
• 3+ years of account management or technical sales experience
• Strong communication and problem-solving skills
• Deep understanding of technical products/services and their benefits
• Proficiency with relevant software tools and a proactive approach

Responsibilities

• Manage and maintain client relationships to ensure their technical needs are met.
• Drive account growth through proactive technical support and strategic planning.
• Provide technical guidance and training to clients and internal teams.
• Monitor and report on account performance metrics.
• Collaborate with sales and support teams to ensure seamless client interactions.
• Stay updated with industry trends and best practices in technical account management.
• Build and maintain strong relationships with key stakeholders.
• Ensure client satisfaction through regular check-ins and feedback.

Skills

Account management

Technical sales

CRM tools

Communication skills

Analytical skills

Problem-solving

Team collaboration

Education

Bachelor's degree in a technical field

Tools

CRM systems

Technical support tools

Job description

Granite East Group, a established company of technical solutions, seeks a Technical Account Manager in Indianapolis, IN. This full-time position involves managing client relationships, ensuring technical needs are met, and driving account growth.

Daily tasks include coordinating with clients to understand their technical requirements, developing solutions, and providing ongoing support. You will also work on cross-functional teams to ensure projects are completed on time and within budget.

The team is collaborative and supportive, with a focus on innovation and continuous improvement. The workplace is in Indianapolis, IN, with a professional and inclusive environment.

The salary for this position is negotiable and will be determined based on the candidate's level of experience and qualifications. In addition to the competitive base salary, the company offers a comprehensive benefits package that includes health insurance, retirement plans, and opportunities for professional development. These benefits are designed to support the overall well-being and career growth of the employee.

• health insurance
• retirement plans
• opportunities for professional development

Requirements for this position include a bachelor's degree in a technical field, such as engineering, computer science, or information technology. Applicants must have 3+ years of experience in account management or technical sales, demonstrating a track record of successful client relationships and sales achievements. Strong communication and problem-solving skills are essential, as the role involves regular interaction with clients to understand their needs, address their concerns, and propose effective solutions. Additionally, candidates should possess a deep understanding of the technical products or services being sold, and the ability to articulate their benefits clearly and persuasively. Proficiency in relevant software tools and a proactive approach to problem-solving are also highly valued.

Interested candidates are invited to submit their application by November 22, 2026.

• Manage and maintain client relationships to ensure their technical needs are met.
• Drive account growth through proactive technical support and strategic planning.
• Provide technical guidance and training to clients and internal teams.
• Monitor and report on account performance metrics.
• Collaborate with sales and support teams to ensure seamless client interactions.
• Stay updated with industry trends and best practices in technical account management.
• Build and maintain strong relationships with key stakeholders.
• Ensure client satisfaction through regular check-ins and feedback.
• Bachelor's degree in a technical field or related discipline.
• 5+ years of experience in technical account management or a similar role.
• Strong understanding of technical products and services.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Experience with CRM systems and technical support tools.
• Certifications in technical sales or account management are a plus.