Technical Account Manager — Client Success & Adoption

Keystone Elite Corp.; Mesa (AZ); On-site; USD 100,000 - 178,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Life insurance

Disability insurance

Flexible spending accounts

Retirement plan with employer match

Paid vacation days, sick leave and hol

Job summary

Keystone Elite Corp. in Mesa, AZ, is seeking a Technical Account Manager for a full-time role. You will manage client relationships, ensuring satisfaction and driving product success while collaborating with sales and support teams to meet client needs.

The position requires a bachelor's degree, 5+ years in technical account management or related sales, strong communication skills, and deep product knowledge. A comprehensive benefits package supports health, retirement, and work-life balance.

Qualifications

• Bachelor's degree required.
• 5+ years of experience in a technical sales or account management role.
• Strong communication skills are essential.
• Technical knowledge of products and services.
• Experience with CRM and project management tools is a plus.

Responsibilities

• Manage and nurture key client relationships to ensure high levels of satisfaction and retention.
• Develop and implement strategies to drive client engagement and increase product adoption.
• Provide technical guidance and support to clients to maximize value of solutions.
• Monitor client performance and identify opportunities for improvement and growth.
• Collaborate with cross-functional teams to address client needs and resolve issues promptly.
• Stay up-to-date with industry trends and technologies to provide informed advice.
• Report on client performance and market trends to senior management.
• Attend industry conferences and events to network and learn from peers.

Skills

Strong communication skills

Technical knowledge

CRM software

Education

Bachelor's degree in Business, Computer Science, or related field

Tools

Project management tools

Job description

Keystone Elite Corp. in Mesa, AZ, is seeking a Technical Account Manager for a full-time role. You will manage client relationships, ensuring satisfaction and driving product success while collaborating with sales and support teams to meet client needs.

The position requires a bachelor's degree, 5+ years in technical account management or related sales, strong communication skills, and deep product knowledge. A comprehensive benefits package supports health, retirement, and work-life balance.