Technical Account Lead - Remote, Equity & Enterprise Impact

n8n; New Jersey; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Equity

Remote-first—global team

401(k) employer match (US)

Job summary

n8n is seeking a Senior Technical Account Manager to own the technical success of our top-tier customers in a hybrid/remote US environment. You will partner with customers and internal teams to ensure scalable, healthy production environments and maximize platform adoption.

You will lead technical handoffs, manage escalations, and drive architectural improvements while translating complex topics for both technical and business stakeholders.

Qualifications

• Strong experience in Technical Account Management, Solutions Architecture, or similar customer-facing technical roles.
• Deep understanding of cloud infrastructure, distributed systems, APIs, integrations, and platform operations.
• Production troubleshooting across performance, reliability, and scalability is required.

Responsibilities

• Act as the dedicated technical point of contact for a portfolio of strategic top tier customers.
• Lead the handoff from Sales Engineering to ensure continuity from implementation into operations.
• Build deep relationships with technical stakeholders, platform owners, and engineering leaders.

Skills

Technical leadership

Cloud infra

Production troubles

DevOps

Cross-functional

Stakeholder mgmt

Communication

Tools

Docker

Kubernetes

Self-hosted deployments

Cloud environments

Job description

n8n is seeking a Senior Technical Account Manager to own the technical success of our top-tier customers in a hybrid/remote US environment. You will partner with customers and internal teams to ensure scalable, healthy production environments and maximize platform adoption.

You will lead technical handoffs, manage escalations, and drive architectural improvements while translating complex topics for both technical and business stakeholders.