Strategic Technical Account Lead for Enterprise Platform

n8n GmbH; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive compensation

Equity

Work/life balance

Health & wellness

Job summary

n8n GmbH is seeking a technically focused Senior TAM to own the technical success of our top-tier customers, ensuring scalable, healthy deployments and long-term platform adoption. You will partner with customers and internal teams to guide architecture, performance, and operational best practices.

You will lead handoffs from Sales Engineering, build strong relationships with senior stakeholders, and drive preventative improvements by analyzing usage data and feedback for product and engineering

Qualifications

• Technical account leadership experience in TAM, SRE, or similar customer-facing technical roles.

Responsibilities

• Own the technical success of top-tier customers, acting as dedicated technical point of contact.

Skills

Technical Account Leadership

Infrastructure & Platform Expertise

Production Troubleshooting

Clear Technical Communication

Stakeholder Management

Cross-functional Collaboration

DevOps & Infra

n8n Experience (Nice-to-have)

AI Integrations (Nice-to-have)

Self-hosted & SaaS experience (Nice-to

Open-source / Dev Platform background

TAM scaling experience

Proactive, Consultative approach

Tools

Docker

Kubernetes

Job description

n8n GmbH is seeking a technically focused Senior TAM to own the technical success of our top-tier customers, ensuring scalable, healthy deployments and long-term platform adoption. You will partner with customers and internal teams to guide architecture, performance, and operational best practices.

You will lead handoffs from Sales Engineering, build strong relationships with senior stakeholders, and drive preventative improvements by analyzing usage data and feedback for product and engineering