Senior Technical Account Manager – AI Platform & Scale

n8n

Town of Florida (NY)

On-site

USD 120,000 - 180,000

Full time

5 days ago
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Benefits offered by this job

Equity
Remote-first
401(k) with match
Visa sponsorship (Germany)

Job summary

n8n, the open workflow orchestration platform, is hiring a Technical Account Manager to own the technical success of our top-tier customers. You’ll ensure healthy, scalable environments and maximize long-term platform adoption by partnering with customers and internal teams.

You’ll lead technical handoffs, build trusted relationships with architects and engineering leaders, and drive architectural improvements to reduce risk while enabling automation at scale.

Qualifications

  • Experience in Technical Account Management, Solutions Architecture, or similar roles.
  • Strong cloud, distributed systems, APIs, integrations, and platform operations knowledge.
  • Proven ability to diagnose production performance, reliability, and scalability issues.

Responsibilities

  • Own the technical success of a portfolio of top-tier customers.
  • Lead handoffs from Sales Engineering to ensure smooth operations.
  • Build relationships with architects, platform owners, and engineering leaders.
  • Drive platform health, scalability, and performance improvements.

Skills

Technical account leadership
Infrastructure & platform expertise
Production troubleshooting
Clear technical communication
Stakeholder management
Cross-functional collaboration
DevOps & infrastructure experience

Tools

Docker
Kubernetes
Self-hosted deployments
Cloud environments

Job description

n8n, the open workflow orchestration platform, is hiring a Technical Account Manager to own the technical success of our top-tier customers. You’ll ensure healthy, scalable environments and maximize long-term platform adoption by partnering with customers and internal teams.

You’ll lead technical handoffs, build trusted relationships with architects and engineering leaders, and drive architectural improvements to reduce risk while enabling automation at scale.

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