Tech Support & Device Setup Specialist — Flexible Hours

Best Buy; Royal Pines (NC); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Financial savings resources

Support for well-being

Job summary

Best Buy is looking for a Geek Squad Agent to provide technology support in their Royal Pines location. You will assist customers with various tech issues, ensuring a positive service experience during their store visits.

Your role involves answering tech questions, assisting with new device setups, and communicating with fellow agents. Previous retail or customer service experience and a flexible schedule are preferred.

Qualifications

• 3 months of experience working in retail or customer service.
• Ability to work a flexible schedule, including holidays, nights and weekends.

Responsibilities

• Provide positive, timely service to customers during the check-in and checkout process.
• Help customers set up new devices and provide advice on whether to repair or replace old devices.
• Monitor service queues and provide accurate status updates to customers.

Skills

Customer service experience

Technology problem-solving

Flexibility

Job description

Best Buy is looking for a Geek Squad Agent to provide technology support in their Royal Pines location. You will assist customers with various tech issues, ensuring a positive service experience during their store visits.

Your role involves answering tech questions, assisting with new device setups, and communicating with fellow agents. Previous retail or customer service experience and a flexible schedule are preferred.