In-Store Tech Support & Device Setup Specialist

Best Buy; Mechanicsburg (Cumberland County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Financial resources

Support for mental well-being

Job summary

Best Buy is seeking a Geek Squad Agent who will be the first point of contact for technology support at our local store. The position involves helping customers with technology issues, setting up devices, and providing advice on repairs or replacements.

The ideal candidate should have customer service experience and a passion for technology. This role requires flexibility, and Best Buy offers competitive pay and a generous employee discount among other benefits.

Qualifications

• 3 months of experience working in retail or customer service.
• Ability to work a flexible schedule, including holidays, nights and weekends.

Responsibilities

• Provide positive, timely service to customers during check-in and checkout.
• Help customers set up new devices and provide repair or replace advice.
• Monitor service queues and provide accurate status updates.

Skills

Customer service experience

Technology problem solving

Flexibility

Job description

Best Buy is seeking a Geek Squad Agent who will be the first point of contact for technology support at our local store. The position involves helping customers with technology issues, setting up devices, and providing advice on repairs or replacements.

The ideal candidate should have customer service experience and a passion for technology. This role requires flexibility, and Best Buy offers competitive pay and a generous employee discount among other benefits.