Tech Support Agent (Seasonal) | Flexible Hours

Best Buy; Manchester (CT); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Great employee discount

Competitive pay

Retirement resources

Job summary

Best Buy is seeking a part-time Seasonal Geek Squad Agent at our Manchester, CT location to assist customers with technology questions and basic services. You will assess needs, set expectations, and collaborate with other agents to resolve issues and provide guidance on repairs or replacements.

Responsibilities include handling check-in/check-out, updating customers on queue status, and staying current with training to support devices and services.

Qualifications

• 3 months of experience working in retail or customer service.
• Ability to work a flexible schedule, including holidays, nights and weekends.

Responsibilities

• Provide positive, timely service to customers during checkout.
• Understand issues, ask questions, take notes, and estimate next steps.
• Help customers set up new devices and advise on repair or replacement.
• Monitor service queues and provide status updates.
• Maintain knowledge through training courses.
• Communicate and partner with fellow agents.

Skills

Customer service

Retail experience

Flexible scheduling

Job description

Best Buy is seeking a part-time Seasonal Geek Squad Agent at our Manchester, CT location to assist customers with technology questions and basic services. You will assess needs, set expectations, and collaborate with other agents to resolve issues and provide guidance on repairs or replacements.

Responsibilities include handling check-in/check-out, updating customers on queue status, and staying current with training to support devices and services.