Tech & Services Advisor — Elevate the Customer Experience

Apple; Nanuet (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Stock programs

Medical coverage

Tuition reimbursement

Job summary

Apple Retail seeks a Specialist to build brand loyalty and deliver an exceptional customer service experience. You’ll ask questions to learn customer needs and customize recommendations to enrich their lives.

Role involves staying up-to-date on Apple products and purchase options, supporting peers, and contributing to an inclusive store culture while providing accurate guidance and service across the store.

Qualifications

• Availability to work a schedule based on business needs including nights, weekends and holidays.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting products and services.
• Educate customers on Apple products, services, and purchase options.
• Support peers by sharing knowledge and assisting in ownership opportunities.
• Maintain accuracy and follow guidance; perform other tasks in store as needed.
• Contribute to an inclusive environment by respecting differences and learning from others.

Job description

Apple Retail seeks a Specialist to build brand loyalty and deliver an exceptional customer service experience. You’ll ask questions to learn customer needs and customize recommendations to enrich their lives.

Role involves staying up-to-date on Apple products and purchase options, supporting peers, and contributing to an inclusive store culture while providing accurate guidance and service across the store.