Customer-Focused Teller: Help Clients Reach Financial Goals

Citizens Bank; Framingham Center (MA); Sur place; USD 29 000 - 34 000; Plein temps

Avantages offerts par ce poste

Meaningful work

Community impact

Career growth

Comprehensive benefits

Résumé du poste

Citizens Bank in Framingham, MA is hiring a Teller to greet customers, assist with mobile apps and ATMs, and provide personalized advice to help meet financial goals. You’ll follow all policies, handle cash accurately, and connect customers to bankers for next steps. The role emphasizes service quality and community involvement.

We offer meaningful work, volunteer time off, and robust benefits. Candidates should have a high school diploma, transaction experience, and strong communication and

Qualifications

• High School diploma or GED.
• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.
• Strong listening and communication skills.
• Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship.
• Ability to problem solve and provide solutions to customer issues.
• Customer-centric to deliver exceptional service.
• Comfortable with using digital technology to support the delivery of business goals.

Responsabilités

• Greet customers in the lobby and assist with basic transactions.
• Demonstrate mobile app and ATM features to customers.
• Provide personalized financial guidance and connect customers to bankers for next steps.

Connaissances

Customer service

Active listening

Communication

Needs assessment

Problem solving

Digital literacy

Teamwork

Flexible schedule

Cash handling

Formation

High School diploma or GED

Description du poste

Citizens Bank in Framingham, MA is hiring a Teller to greet customers, assist with mobile apps and ATMs, and provide personalized advice to help meet financial goals. You’ll follow all policies, handle cash accurately, and connect customers to bankers for next steps. The role emphasizes service quality and community involvement.

We offer meaningful work, volunteer time off, and robust benefits. Candidates should have a high school diploma, transaction experience, and strong communication and