Tech-Savvy Teller | Elevate Banking & Customer Experience

Santander US; Philadelphia (Philadelphia County); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Santander Benefits

Job summary

Santander US in the United States is seeking a Teller to assist customers with various financial needs and to process transactions accurately while delivering exceptional service.

You will handle deposits, withdrawals, transfers, and cash management, with emphasis on risk awareness, cross-selling, and using digital tools. The role requires flexibility to work branch hours, including weekends and evenings, and bilingual communication is preferred where applicable.

Qualifications

• 6+ months cash handling experience
• Spanish bilingual preferred
• 6+ months demonstrated customer service experience
• Excellent customer service skills and a passion for helping others
• Identify and elevate risk concerns
• Follow directions, policies, and procedures
• Effective listening and communication
• Comfortable using digital tools to engage customers
• Energetic, organized, and able to multitask
• Attention to accuracy and detail
• Basic math skills
• Ability to work branch hours including weekends and evenings

Responsibilities

• Provide an elevated level of customer service by welcoming customers and assisting with banking needs
• Process deposits, withdrawals, and transfers accurately
• Handle cash and maintain cash drawer balances
• Adhere to bank policies, risk management, and compliance protocols
• Recognize opportunities and cross-sell bank products
• Engage customers and educate on self-service digital tools
• Assist with custodianship, audits, and other tasks as needed
• Maintain a clean, welcoming branch environment
• Support nearby branches as needed

Skills

Cash handling

Bilingual Spanish

Customer service

Risk awareness

Policy compliance

Communication

Digital tools

Multi-tasking

Attention to detail

Math skills

Weekend hours

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Santander US in the United States is seeking a Teller to assist customers with various financial needs and to process transactions accurately while delivering exceptional service.

You will handle deposits, withdrawals, transfers, and cash management, with emphasis on risk awareness, cross-selling, and using digital tools. The role requires flexibility to work branch hours, including weekends and evenings, and bilingual communication is preferred where applicable.