Customer Banking Teller – Elevate Service with Digital Tools

Santander Consumer USA Inc.; Newton (MA); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander Consumer USA Inc. is hiring a Teller in the United States. You will handle deposits, withdrawals, and transfers, provide exceptional service, and promote digital self-service tools.

The position requires cash handling and customer-service experience, with adherence to policy and risk controls. Weekend/evening hours may be required. The base pay range is posted as $30,000–$47,000 USD annually; the role may involve additional duties and potential location-based adjustments.

Qualifications

• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service and active listening skills.
• Ability to identify and escalate risk as needed.
• Ability to follow bank policies and procedures precisely.

Responsibilities

• Provide exceptional customer service and assist with banking needs.
• Process deposits, withdrawals, and transfers accurately.
• Handle cash and maintain balanced cash drawer.
• Adhere to policies, compliance, and risk protocols to prevent fraud.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service digital tools.
• Assist with custodianship, audits, and other tasks.
• Maintain a clean, welcoming work area; support nearby branches as needed.

Skills

Cash handling

Customer service

Attention to detail

Communication skills

Digital tools familiarity

Risk awareness

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. is hiring a Teller in the United States. You will handle deposits, withdrawals, and transfers, provide exceptional service, and promote digital self-service tools.

The position requires cash handling and customer-service experience, with adherence to policy and risk controls. Weekend/evening hours may be required. The base pay range is posted as $30,000–$47,000 USD annually; the role may involve additional duties and potential location-based adjustments.