Tech-Savvy Retail Specialist — Customer-First Sales

T-MOBILE USA, Inc.; Houston (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Stock options

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate to engage customers, demonstrate tech solutions, and guide shoppers through their buying journey in a fast-paced retail setting.

Applicants should have a High School diploma and at least 6 months of customer service or sales experience; legal right to work in the U.S. Training and career growth are emphasized within a comprehensive benefits program.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales in a retail environment preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Mobile Associate to engage customers, demonstrate tech solutions, and guide shoppers through their buying journey in a fast-paced retail setting.

Applicants should have a High School diploma and at least 6 months of customer service or sales experience; legal right to work in the U.S. Training and career growth are emphasized within a comprehensive benefits program.