Tech-Savvy Retail Sales Associate

T-Mobile; Beaver Dam (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

12 paid holidays

Parental and family leave

Job summary

At T-Mobile, we invest in its people with a Total Rewards package and competitive base salary. This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment, building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey.

The position emphasizes customer interaction, digital tool usage, and service plan recommendations to enhance customer experience and loyalty,

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

At T-Mobile, we invest in its people with a Total Rewards package and competitive base salary. This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment, building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey.

The position emphasizes customer interaction, digital tool usage, and service plan recommendations to enhance customer experience and loyalty,